Privacy Policy

Overview

Cortex Memory ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our memory infrastructure service for AI agents.

Information We Collect

Data You Provide

Cortex Memory stores information only to deliver persistent memory functionality for your AI agents. This includes:

• Conversation data stored in your Convex instance
• User preferences and profiles you configure
• Memory space metadata (names, descriptions, participants)
• Agent interaction logs for debugging and optimization

Automatically Collected Data

When you use Cortex Memory, we automatically collect:

• Usage statistics (API calls, memory operations, search queries)
• Performance metrics (response times, error rates)
• Device and browser information (for compatibility)
• IP addresses (for security and fraud prevention)

How We Use Your Information

We use the collected information to:

• Provide and maintain the Cortex Memory service
• Improve and optimize performance
• Diagnose and fix technical issues
• Prevent fraud and abuse
• Comply with legal obligations
• Communicate service updates and security notices

Data Storage and Security

Your data is stored in your own Convex instance. We do not have direct access to your stored memories unless you explicitly grant access for support purposes.

Data is isolated per memory space to ensure clean separation between tenants. We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits.

Data Sharing and Disclosure

We do not sell or share your personal data with third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in operations (under strict confidentiality)

Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (right to be forgotten)
• Object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@cortexmemory.dev. We will respond within 30 days.

Data Retention

We retain your data as long as your account is active or as needed to provide services. You can request deletion at any time by contacting support@cortexmemory.dev. Upon deletion request, we will remove your data within 90 days, except where retention is required by law.

Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. You can control cookies through your browser settings.

Children's Privacy

Cortex Memory is not intended for users under 13 years of age. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or prominent notice on our website. Continued use after changes constitutes acceptance.

Contact Us

For questions about this Privacy Policy, contact:

Email: privacy@cortexmemory.dev
Website: cortexmemory.dev
GitHub: github.com/SaintNick1214/Project-Cortex